Centralised help desk from 9:30 am to 6:30 pm. for logging all service related calls on Dyna Call Management (DCM) and ensuring that calls are closed within stipulated SLA
Helpdesk & Engineers are provided 365 X 24 X 7 for the customers like call centers, banks, emergency services etc.
Qualified engineers are available in the Head office with equipment and software in the technology labs to provide solutions to all field technical queries when escalated.
Dynacons has a centralized spares and repairs facility where equipment not repairable in the field are attended to and standby equipment provided